BurstIQ Acceptable Use Policy

Updated April 1, 2025

This Acceptable Use Policy (this “Policy”) describes prohibited uses of the Services offered by BurstIQ, Inc. and its affiliates. The examples described in this Policy are not exhaustive. We may modify this Policy at any time by posting a revised version in or on the Services. By using the Services, you agree to the latest version of this Policy. If you violate the Policy or authorize or help others to do so, we may suspend or terminate your use of the Services. Capitalized terms used but not defined herein shall have the respective meanings given to them in the BurstIQ Customer Agreement.

  1. No Illegal, Harmful, or Offensive Activities or Content. You may not use, or encourage, promote, facilitate or instruct others to use, the Services for any illegal, harmful, fraudulent, infringing or offensive use, or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, fraudulent, infringing or offensive. Prohibited activities or content include:
    • Illegal, Harmful or Fraudulent Activities. Any activities that are illegal, that violate the rights of others, or that may be harmful to others, our operations or reputation, including, without limitation: a) distributing, publishing, selling or sharing any Content in violation of any applicable law or regulation, including, without limitation, the Health Information Portability and Accountability Act of 1996, Publ. L. No. 104-191 (“HIPAA”), the EU General Data Protection Regulation (“GDPR”), or any similar law or regulation; and b) distributing disseminating, promoting or facilitating obscene Content, offering or disseminating fraudulent goods, services, schemes, or promotions, make-money-fast schemes, ponzi and pyramid schemes, phishing, or pharming.
    • Infringing Content. Content that infringes or misappropriates the intellectual property or proprietary rights of others.
    • Abusive or Spamming Content. Content that constitutes unsolicited promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. You will not alter or obscure your identity or assume another entity’s identity without the entity’s explicit permission.
    • Offensive Content. Content that is defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable, including content that constitutes pornography, human or animal abuse, or depicts non-consensual sex acts.
    • Harmful Content. Content or other computer technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms, time bombs, or cancelbots.
  2. No Security Violations. You may not use the Services to violate the security or integrity of the Services or any network, computer or communications system, software application, or network or computing device (each, a “System”). Prohibited activities include:
    • Unauthorized Access. Accessing or using the Services or any System without permission, including attempting to probe, scan, or test the vulnerability of the Services or a System or to breach any security or authentication measures used by the Services or a System.
    • Interception. Monitoring of data or traffic on the Services or a System without permission.
    • Falsification of Origin. Forging Private IDs, Consent Contracts, network nodes, or any part of a message describing its origin or route. The legitimate use of aliases is not prohibited by this provision.
  3. No Network Abuse. You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them. Prohibited activities include:
    • Monitoring or Crawling. Monitoring or crawling of the Services or a System that impairs or disrupts the Services or System being monitored or crawled.
    • Denial of Service (DoS). Inundating a target with communications requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective.
    • Intentional Interference. Interfering with the proper functioning of the Services or any System, including any deliberate attempt to overload a system by information bombing, broadcast attacks, or flooding techniques.
    • Operation of Certain Network Services. Operating network services like open proxies, open mail relays, or open recursive domain name servers.
    • Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on the Services or a System, such as access and storage restrictions.
  4. Our Monitoring and Enforcement. We reserve the right, but do not assume the obligation, to investigate any violation of this Policy or misuse of the Services. We may:
    • investigate violations of this Policy or misuse of the Services; or
    • remove, disable access to, or modify any content or resource that violates this Policy or any other agreement we have with you for use of the Services.
    • We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy.
  5. Reporting of Violations of this Policy. If you become aware of any violation of this Policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. To report any violation of this Policy, please send an email to [email protected].